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feedback

Work Plus Development + Training is constantly striving to provide the best service possible to its customers. In order to do this, we welcome your feedback. Please fill out the form below and send it to us.

Participant Feedback

1. PARTICIPANT DETAILS

* Name of Business/Employer:

* Name of participant:

* Email address:

* Name of qualification/training course:

* Name of the Work Plus trainer/assessor:

2. FEEDBACK

Please enter your comments and feedback for each of the following:

How would you describe Work Plus’ explanation of the qualification, training & assessment process?

How did Work Plus explain the expected outcomes and the work required by you?

In what way were the assessment visits, training visits or sessions timely to your workplace?

Has your Work Plus trainer/assessor been punctual for planned visits?

How efficient is Work Plus in returning phone calls, emails or other messages?

How would you describe your trainer & assessor’s ability to facilitate your development?

How would you describe the relevance of the resource material provided to you?

How would you describe the quality of these resources?

Were the assessments conducted fairly and, if so, in what ways?

How were the outcomes of your assessments explained?

How would you rate the use of time provided for you in the workplace to work on units?

 

3. RATINGS

Please indicate a rating for the following statements

1 = Poor    2 = Ok, but could be better    3 = Good, happy with the outcomes    4 = Excellent, would recommend to others

Work Plus explains the qualification, training & assessment process

Work Plus explains the expected outcomes and your requirements

Timeliness of visits or sessions

Punctuality of trainer & assessor, promptness of returning calls, emails etc.

Ability of the trainer & assessor to facilitate your development

Relevance of material covered in qualification

Quality of material/resources used to support the training service

Assessments were conducted fairly

Assessment outcomes were explained

Time provided in the workplace to achieve outcomes

Professionalism and quality delivered by Work Plus

 

4. GENERAL COMMENTS

General comments/testimonial:

Referrals: If you know of any businesses that could benefit from our services, please supply a contact name and phone number


5. DECLARATION

* By checking this box, I give permission to Work Plus Development + Training to use the comments I have made above in relation to the products and services delivered to this business, in any marketing or future material developed by Work Plus Development + Training.

 

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