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feedback

Work Plus Development + Training is constantly striving to provide the best service possible to its customers. In order to do this, we welcome your feedback. Please fill out the form below and send it to us.

Participant Feedback

1. CLIENT/EMPLOYER DETAILS

* Name of Business/Employer:

* Name of contact person:

* Email address:

* Number of participants undertaking qualifications or training in the workplace:

* Name of the Work Plus client manager:

2. FEEDBACK

Please enter your comments and feedback for each of the following:

How would you describe Work Plus’ explanation of the qualification(s), training and assessment process?

How did Work Plus explain the expectations of the workplace supervisor/employer?

In what way were the assessment visits, training visits or sessions timely?

Was the Work Plus representative/trainer/assessor punctual?

How efficient is Work Plus at returning phone calls, emails or other messages?

How would you rate the trainer/assessor/Work Plus’ ability to facilitate your team’s development?

How efficient has Work Plus processed the required paperwork (sign-up, invoicing, planning etc.)?

In what way has Work Plus communicated to you, your team and individuals’ development?

How would you describe the overall outcomes of having team members undertake the qualifications?

In what areas has Work Plus demonstrated ‘professionalism’ and ‘quality’?

How did your team member effectively utilise time in the workplace to work on units?

 

3. RATINGS

Please indicate a rating for the following statements

1 = Poor    2 = Ok, but could be better    3 = Good, happy with the outcomes    4 = Excellent, would recommend to others

Work Plus explains the training and assessment process

Work Plus explains the workplace requirements to facilitate the
process timeliness of visits or sessions

Punctuality of trainer and assessor, promptness of returning calls, emails etc.

Relevance of material covered in qualification

Quality of material/resources used to support the training service

Ability of the trainer and assessor to facilitate your team’s development

Administration support ie. Signup, invoicing, planning etc.

Communication regarding your team and individuals’ development and progress

Overall outcomes of having undertaken training/assessment with Work Plus

Professionalism and quality delivered by Work Plus

 

4. GENERAL COMMENTS

General comments/testimonial:

Referrals: If you know of any businesses that could benefit from our services, please supply a contact name and phone number


5. DECLARATION

* By checking this box, I give permission to Work Plus Development + Training to use the comments I have made above in relation to the products and services delivered to this business, in any marketing or future material developed by Work Plus Development + Training.

 

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